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Bertin Ngongo

Software Engineer | Full Stack Developer | Systems & Network Engineer

Lubumbashi, DRC

Professional Summary

Software engineer with 7+ years of experience designing, building and deploying web, mobile and desktop applications, backed by hands-on experience in systems, network and IT infrastructure. I own projects from problem definition through development, deployment and ongoing support, work directly with the people who use the software, and have trained 300+ professionals. Available on-site, remote or hybrid, immediately.

Core Skills

Software Development Full stack web development, mobile and desktop applications, dynamic and responsive websites, in-house business software, Git/GitHub.
Data & Databases Database design and management, digitalization of business processes, data integrity and backups.
Networks, Cloud & Security Network administration, firewalls, VPN, access control, antivirus/endpoint protection, backup strategies, AWS virtualization and deployment.
IT Support & Systems Windows Server, Active Directory, Google Workspace; user accounts and access permissions; workstation deployment and configuration; incident support and resolution.
Documentation & Training Step-by-step user guides, incident logging, e-learning, live training sessions and presentations to professional audiences.

Projects

Professional Experience

Founder – Software Engineer & IT Solutions Provider

BE Technology
2021 – Present
  • Design, develop and deploy web, mobile and desktop applications and dynamic, responsive websites for local and international clients.
  • Manage technical projects for local and international clients, from scoping to deployment and post-launch support.
  • Deploy IT solutions (networks, systems, security); install and maintain computer equipment; provide technical support and infrastructure optimization.
  • Install CCTV, alarm, smoke/motion detection, electronic attendance and biometric access control systems.

Expert Consultant – Digitalization & Web Development

E.D.D.I ASBL
Jan 2026 – Present
  • Digitalize processes and implement digital solutions adapted to business needs.
  • Design, develop and optimize digital solutions to improve processes and operational efficiency.

Information Technology Manager

FM Engineering DRC
Mar 2026 – Present (part-time)
  • Designed, developed and deployed in-house management software that generates quotes, delivery notes and invoices.
  • Administer and maintain the company’s IT systems and infrastructure; deploy and configure workstations; provide technical support and resolve incidents.
  • Implement IT security measures and coordinate IT activities to optimize performance.

IT Consultant & Support

Cabinet Ndaie & Associés
Dec 2023 – Present
  • Deploy and commission business software adapted to the firm’s needs; contribute to optimizing performance of the IT environment.
  • Provide technical assistance and proactive resolution of user incidents.
  • Manage the firm’s online presence and communication channels.

IT Manager (Responsable Informatique)

Salma Services
Jan 2023 – Present (part-time)
  • Manage the full network infrastructure, maintaining 99% availability.
  • Supervise and train users; maintain equipment and drive continuous improvement.
  • Introduced cybersecurity best practices; organized and tracked IT operations.

IT Consultant & Trainer

Jovan Group
May 2021 – Dec 2022
  • Designed training materials and interactive presentations on networks, server management and cybersecurity.
  • Trained 300+ professionals across sectors; helped client teams strengthen IT skills, resulting in a 40% reduction in system errors and improved office productivity.

Systems & Network Engineer

Habile Services
Sep 2019 – Apr 2020
  • Administered network and security, managed firewalls and VPNs, and implemented backup strategies.
  • Provided technical support and internal training.

Education & Certifications

Licence (5-year degree) in Networks & Telecommunications Université Protestante de Lubumbashi (UPL)
2014 – 2020
Network Technician Career Path Cisco Networking Academy
Feb 2026 (score: 85%)
Professional training (Full Stack Development, Cybersecurity, AI Solutions) Udemy
2021 – 2024

Languages

French fluent
English technical/professional
Lingala fluent
Swahili fluent